From the CEO's Desk

Rethinking Customer Service

September 19th, 2017

Many organizations invest heavily in products, brands, and operations, yet do not budget adequate resources to support

September 5th, 2017

But it is not limited to one definition. Alliances also can serve to leverage core competencies or

August 22nd, 2017

With the advent of e-mail, voice mail, and the inability to reach decision-makers, one of the best

August 8th, 2017

It doesn’t matter whether you are selling a product or service, the customer almost always looks for

July 25th, 2017

Picture this scenario: You are calling on a new client. You tell him all the things you

July 11th, 2017

The late Leadership guru, Dr. Warren Bennis, defined a leader as “a person who knows who they

June 27th, 2017

Sometimes change comes upon us slowly, and sometimes is comes like a tsunami, a tidal wave. This

June 13th, 2017

Things Are Not Always What They Seem

At first glance it would appear that adding another company’s

May 30th, 2017

How Branding Sells

The creation of a brand for your product can dramatically increase your market share

May 16th, 2017

The Role of Risk and Ethics in Daily Practice

Everyone from Adam Smith to John Maynard Keynes

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